View evaluator activity

Prerequisites

  • Genesys Cloud CX 1 WEM Add-on II, Genesys Cloud CX 2, or Genesys Cloud CX 3 license

The following permissions:

 

You can view information about an evaluator’s completed and unfinished evaluations.

  1. Click Performance Overview
  2. Click Quality Admin.
  3. Under Evaluation Activity, click an evaluator’s name. 

Information about an evaluator's completed and unfinished evaluations.